Elevate Your Dental Practice Today
Expert consulting for innovative dental solutions and growth.
About CrownPoint Dental Consultants
Real Dentistry Experience. Real Practice Growth.
At CrownPoint Dental Consultants, we don’t offer theory—we bring firsthand experience from inside successful dental practices. We help dentists build stronger, more profitable, and more predictable businesses without losing focus on patient care.
What Makes Us Different
Most consultants offer ideas. We offer execution grounded in experience.
- Proven Practice Insight
We understand the day-to-day realities of running a dental office because we’ve lived them. - Business-Based Philosophy
Our approach aligns clinical excellence with business systems, creating practices that are both productive and patient-centered. - Operational Focus
We don’t just set goals—we build the systems that make those goals achievable and repeatable. - Trusted Relationships in Dentistry
Our work is built on long-standing relationships with dentists and teams who value honesty, clarity, and results.
Services We Offer
Practice Management and Systems Overhaul
Practice Management and Systems Overhaul
Practice Management and Systems Overhaul
Practice management is a cornerstone of operational success. Services we offer encompass:
● Comprehensive practice assessments to evaluate financial health, staffing, patient flow, and resource allocation.
● Strategic planning for growth, including expansion of services, marketing initiatives, and facility upgrades.
● Guidance on billing, insurance processing, and revenue cycle management to maximize profitability.
● Implementation of appointment scheduling and recall systems to boost patient retention and reduce no- shows.
● Leadership and team-building strategies to strengthen organizational culture and employee satisfaction.
Financial Planning and Budget Analysis
Practice Management and Systems Overhaul
Practice Management and Systems Overhaul
Financial planning is an essential part of a successful practice. CrownPoint Dental Consultants provide specialized services to help dentists manage their finances, both personally and professionally, to optimize profitability and achieve financial goals. Services offered include:
● Define and prioritize goals: Start by clearly outlining your short-term and long-term financial goals,
● Assess your current financial situation: Gather and organize all relevant financial data, including income statements, balance sheets, and cash flow statements. Calculate your net worth by subtracting liabilities from assets.
● Analyze cash flow and create a budget: Review your spending habits and expenses to understand where your money is going. Create a realistic budget that allocates funds for essential spending, discretionary spending, and savings towards your goals
Staff Training and Development
Practice Management and Systems Overhaul
Staff Training and Development
Investing in team capabilities ensures practices stay ahead in the dynamic dental field. CrownPoint Dental
Consultants offer:
● Customized training modules for clinical staff, administrative personnel, and management teams.
● Team Organization structure. Establish roles, responsibilities, and reporting lines within the clinic, ensuring smooth workflow and improved patient experience.
● Managing Employee Performance and Salary Reviews. Involves internal performance assessments, often including patient feedback, colleague input, and direct observation to evaluate individual and team performance against set goals and metrics
● Development of Patient Communication Strategies to develop a culture of service excellence.
Our Team Our Approach
How We Work Together
What makes our team different isn’t just experience—it’s how we apply it.
We collaborate closely with every client, bringing a balance of:
- Strategic guidance
- Hands-on implementation
- Honest, straightforward communication
We don’t believe in one-size-fits-all solutions. Every practice is different, and our role is to help you build a structure that works specifically for you, your team, and your goals.
We believe successful practices aren’t built on quick fixes—they’re built on clear strategy and consistent execution.
We work alongside you to:
- Identify what’s actually holding your practice back
- Create a clear, actionable plan
- Implement systems that your team can sustain
No fluff. No overcomplication. Just practical, proven guidance.
CrownPoint Dental Consultants - Who We Are
Barb Beard
Sue Riordan
Sue Riordan
Co-Founder/Consultant
With 35+ years in the dental field, Barb’s long and varied career began as a dental assistant in private practice. This experience gives her an intimate understanding of the daily operations, pressures, and challenges within a dental office.
As a recognized guest lecturer, seminar speaker, clinical instructor, practice management consultant, or transition specialist, her diverse practice management experience gives her the ability to work with different types of practices, from solo-practitioner to multiple-doctor/multiple-location operations. This versatility enables her to provide tailored guidance for a variety of business structures.
Barb focuses on teaching dentists simple financial skills to achieve sustainable profits. She helps practices analyze their budgets, cut expenses, increase profit margins, and keep more money in the business without compromising patient care. She brings her expertise in improving the day-to-day running of a practice and overall efficiency to each practice she works with.
Sue Riordan
Sue Riordan
Sue Riordan
Co-Founder/Consultant
For more than 20 years, Sue has brought unwavering dedication, determination, and drive to the dental industry and beyond. Her deep understanding of the inner workings of dental practices was shaped by years of managing high-performing offices in Southern California and the San Francisco Bay Area.
A respected speaker and trainer, Sue brings her expertise in team building, communication, expense control, and facilitating productive team meetings to each office she works with.
As a trusted business coach, Sue takes on the role of your growth partner—offering not only strategic guidance but also the inspiration to lead with confidence. She is passionate about helping clients achieve real, measurable growth, both personally and professionally. With Sue by your side, your practice will create momentum for long-term, sustainable success.